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	<title>Comments on: Why Web Apps Still Suck</title>
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	<link>http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/</link>
	<description>Handmade Software Experiences</description>
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		<title>By: Brian</title>
		<link>http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/comment-page-1/#comment-60557</link>
		<dc:creator>Brian</dc:creator>
		<pubDate>Sat, 12 Dec 2009 03:10:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/#comment-60557</guid>
		<description>@ Fred : Just because you drink the Kool-Aid does not by default make your business more *profitable*.  It&#039;s not about quantity if the profit-margins are there on quality.  Adopting trends rather than questioning and setting them is just blind obedience.  Way to put on a pair of blinders. Seriously, I don&#039;t know if anyone told you, but crack is actually bad for you.</description>
		<content:encoded><![CDATA[<p>@ Fred : Just because you drink the Kool-Aid does not by default make your business more *profitable*.  It&#8217;s not about quantity if the profit-margins are there on quality.  Adopting trends rather than questioning and setting them is just blind obedience.  Way to put on a pair of blinders. Seriously, I don&#8217;t know if anyone told you, but crack is actually bad for you.</p>
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		<title>By: Brian</title>
		<link>http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/comment-page-1/#comment-60556</link>
		<dc:creator>Brian</dc:creator>
		<pubDate>Sat, 12 Dec 2009 02:57:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/#comment-60556</guid>
		<description>The web is *not* an application platform.  It&#039;s amazing to me that so many people are clueless about this.  The most basic native app written in C++ or even VB runs rings around a web app like a Ferrari Enzo around a Ford Festiva.  Oh, but that requires man&#039;s programmer balls and the ability to handle your own memory allocation and collection.  And don&#039;t even get me started on how every Graphic Designer recreates the world (or rather the web page interface) in &quot;his own image&quot;.  What ever happened  to consistency?  Oh right!  The web killed it.  At this point I think society should go on a witch hunt and start burning web designers at the stake.  At least then they couldn&#039;t pollute the gene pool. /rant</description>
		<content:encoded><![CDATA[<p>The web is *not* an application platform.  It&#8217;s amazing to me that so many people are clueless about this.  The most basic native app written in C++ or even VB runs rings around a web app like a Ferrari Enzo around a Ford Festiva.  Oh, but that requires man&#8217;s programmer balls and the ability to handle your own memory allocation and collection.  And don&#8217;t even get me started on how every Graphic Designer recreates the world (or rather the web page interface) in &#8220;his own image&#8221;.  What ever happened  to consistency?  Oh right!  The web killed it.  At this point I think society should go on a witch hunt and start burning web designers at the stake.  At least then they couldn&#8217;t pollute the gene pool. /rant</p>
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		<title>By: Brass2TheMax</title>
		<link>http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/comment-page-1/#comment-59752</link>
		<dc:creator>Brass2TheMax</dc:creator>
		<pubDate>Thu, 12 Jun 2008 19:54:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/#comment-59752</guid>
		<description>I realize this is long since dead, but &quot;Fred&quot;, you obviously know nothing about business. A business can remain small while being successful. You have a lot to learn.</description>
		<content:encoded><![CDATA[<p>I realize this is long since dead, but &#8220;Fred&#8221;, you obviously know nothing about business. A business can remain small while being successful. You have a lot to learn.</p>
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		<title>By: Fred Flintstone</title>
		<link>http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/comment-page-1/#comment-56567</link>
		<dc:creator>Fred Flintstone</dc:creator>
		<pubDate>Fri, 22 Feb 2008 00:33:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/#comment-56567</guid>
		<description>Any business owner not trying to grow their business will not be a business owner for long.

If nothing else, businesses have to earn more revenue year after year because their costs go up due to inflation. Unless the business can simply charge ever-higher prices while keeping costs fixed, inflation will drive the business into bankruptcy. 

If you still think it&#039;s possible, any business that is just sitting there reaping profits will face more competition -- why not steal the business from a lethargic business? It&#039;s easy. That competition will drive them out of business by taking their customers.

As they say, a business that is not growing is dying. There&#039;s no equilibrium point where a business can be idle and continue to reap profits. If you know of one, write an essay on it because you&#039;re guaranteed to win the Nobel Prize in Economics.

Barney says &quot;Hi&quot;, the Great Gazoo says &quot;Hi, Dum Dum&quot;. :)</description>
		<content:encoded><![CDATA[<p>Any business owner not trying to grow their business will not be a business owner for long.</p>
<p>If nothing else, businesses have to earn more revenue year after year because their costs go up due to inflation. Unless the business can simply charge ever-higher prices while keeping costs fixed, inflation will drive the business into bankruptcy. </p>
<p>If you still think it&#8217;s possible, any business that is just sitting there reaping profits will face more competition &#8212; why not steal the business from a lethargic business? It&#8217;s easy. That competition will drive them out of business by taking their customers.</p>
<p>As they say, a business that is not growing is dying. There&#8217;s no equilibrium point where a business can be idle and continue to reap profits. If you know of one, write an essay on it because you&#8217;re guaranteed to win the Nobel Prize in Economics.</p>
<p>Barney says &#8220;Hi&#8221;, the Great Gazoo says &#8220;Hi, Dum Dum&#8221;. <img src='http://www.jacksonfish.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Aaron</title>
		<link>http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/comment-page-1/#comment-56555</link>
		<dc:creator>Aaron</dc:creator>
		<pubDate>Thu, 21 Feb 2008 18:10:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/#comment-56555</guid>
		<description>&quot;Fred&quot;, not every business owner actually wants to grow their business. If they are happy (and profitable as they want to be), then .... they are free to do whatever they want. 

Some business ideas don&#039;t scale and don&#039;t need to. Not everyone wants to or can become the next &quot;McDonalds&quot;. I totally agree with Hillel. There&#039;s no law (thankfully) that suggests that in order to be a successful business, you must have more customers than your competitors. 

Say Hi to Barney for me. ;-)</description>
		<content:encoded><![CDATA[<p>&#8220;Fred&#8221;, not every business owner actually wants to grow their business. If they are happy (and profitable as they want to be), then &#8230;. they are free to do whatever they want. </p>
<p>Some business ideas don&#8217;t scale and don&#8217;t need to. Not everyone wants to or can become the next &#8220;McDonalds&#8221;. I totally agree with Hillel. There&#8217;s no law (thankfully) that suggests that in order to be a successful business, you must have more customers than your competitors. </p>
<p>Say Hi to Barney for me. <img src='http://www.jacksonfish.com/blog/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /> </p>
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		<title>By: Hillel</title>
		<link>http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/comment-page-1/#comment-56546</link>
		<dc:creator>Hillel</dc:creator>
		<pubDate>Thu, 21 Feb 2008 06:17:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/#comment-56546</guid>
		<description>David, you&#039;re absolutely right about all the innovation happening in this space. AIR seems like progress though it&#039;s interesting as even when I&#039;m using flash-based apps I don&#039;t always get the kind of responsiveness I&#039;m used to getting in client apps built on more &quot;traditional&quot; client frameworks. And frankly, often when flash apps get large (in terms of screen real estate) and are visually interesting they can get pretty pokey. I do think AIR is cool in that your app is offline (and not subject to network latencies), and that AIR puts your app in the client app launcher namespace. I need to play with the install experience of an AIR app to see if you’re giving anything up relative to the “install” and “update” experiences of web apps.

The iPhone actually is very cool in this regard (though I haven&#039;t broken down and gotten one yet), it&#039;s designed from day one without the web app/client app dichotomy in terms of launching and windowing (though as walter points out the iPhone browser still has a separate favorites function that’s not integrated with the iPhone homepage). If you were designing a new desktop shell experience from the ground up (or heavily modifying an existing one) you would adopt some variation of the iPhone integrated launcher model. Thanks for pointing this out. I saw it but didn&#039;t internalize that they&#039;d made some progress in that direction.</description>
		<content:encoded><![CDATA[<p>David, you&#8217;re absolutely right about all the innovation happening in this space. AIR seems like progress though it&#8217;s interesting as even when I&#8217;m using flash-based apps I don&#8217;t always get the kind of responsiveness I&#8217;m used to getting in client apps built on more &#8220;traditional&#8221; client frameworks. And frankly, often when flash apps get large (in terms of screen real estate) and are visually interesting they can get pretty pokey. I do think AIR is cool in that your app is offline (and not subject to network latencies), and that AIR puts your app in the client app launcher namespace. I need to play with the install experience of an AIR app to see if you’re giving anything up relative to the “install” and “update” experiences of web apps.</p>
<p>The iPhone actually is very cool in this regard (though I haven&#8217;t broken down and gotten one yet), it&#8217;s designed from day one without the web app/client app dichotomy in terms of launching and windowing (though as walter points out the iPhone browser still has a separate favorites function that’s not integrated with the iPhone homepage). If you were designing a new desktop shell experience from the ground up (or heavily modifying an existing one) you would adopt some variation of the iPhone integrated launcher model. Thanks for pointing this out. I saw it but didn&#8217;t internalize that they&#8217;d made some progress in that direction.</p>
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		<title>By: Fred Flintstone</title>
		<link>http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/comment-page-1/#comment-56444</link>
		<dc:creator>Fred Flintstone</dc:creator>
		<pubDate>Mon, 18 Feb 2008 20:32:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/#comment-56444</guid>
		<description>By the way, the next time you go to your favorite small restaurant that serves great food ask the owner if they&#039;d prefer to have more customers. When they tell you that they would prefer more customers, explain to them why they&#039;re wrong.</description>
		<content:encoded><![CDATA[<p>By the way, the next time you go to your favorite small restaurant that serves great food ask the owner if they&#8217;d prefer to have more customers. When they tell you that they would prefer more customers, explain to them why they&#8217;re wrong.</p>
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		<title>By: Fred Flintstone</title>
		<link>http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/comment-page-1/#comment-56443</link>
		<dc:creator>Fred Flintstone</dc:creator>
		<pubDate>Mon, 18 Feb 2008 20:15:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/#comment-56443</guid>
		<description>McDonald&#039;s is successful in what it&#039;s trying to be: cheap food. Your favorite restaurants, I assume, are successful in what they&#039;re trying to be: quality food. They are not competitors any more than Ford Motor Company is a competitor to Boeing. Your failure to understand the difference belies your understanding of business and of user experience. The fewer people who like something, the better it must be? Sounds like you&#039;ve already resigned yourself to defeat.

One thing I&#039;m sure we can agree on is that your snobbery and your ad hominem attacks on me are not profitable. I&#039;ll let you get back to building the smallest business with the fewest customers. It&#039;s an interesting approach, I&#039;ll give you that.</description>
		<content:encoded><![CDATA[<p>McDonald&#8217;s is successful in what it&#8217;s trying to be: cheap food. Your favorite restaurants, I assume, are successful in what they&#8217;re trying to be: quality food. They are not competitors any more than Ford Motor Company is a competitor to Boeing. Your failure to understand the difference belies your understanding of business and of user experience. The fewer people who like something, the better it must be? Sounds like you&#8217;ve already resigned yourself to defeat.</p>
<p>One thing I&#8217;m sure we can agree on is that your snobbery and your ad hominem attacks on me are not profitable. I&#8217;ll let you get back to building the smallest business with the fewest customers. It&#8217;s an interesting approach, I&#8217;ll give you that.</p>
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		<title>By: david</title>
		<link>http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/comment-page-1/#comment-56441</link>
		<dc:creator>david</dc:creator>
		<pubDate>Mon, 18 Feb 2008 19:14:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/#comment-56441</guid>
		<description>While you and Fred Flinstone throw rocks at each other, I think you have an insightful point that needs to be looked at --- integration of web apps and client apps. With HTML 5 and Safari, you now have client-side storage. With Adobe Air, you have a rich client application that sits in the Finder or the Windows Shell and is launched just like any other application. What are your thoughts on this? What about the iPhone that now allows your web applications to have an icon on the home screen (launcher). Is this better integration?</description>
		<content:encoded><![CDATA[<p>While you and Fred Flinstone throw rocks at each other, I think you have an insightful point that needs to be looked at &#8212; integration of web apps and client apps. With HTML 5 and Safari, you now have client-side storage. With Adobe Air, you have a rich client application that sits in the Finder or the Windows Shell and is launched just like any other application. What are your thoughts on this? What about the iPhone that now allows your web applications to have an icon on the home screen (launcher). Is this better integration?</p>
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		<title>By: Hillel</title>
		<link>http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/comment-page-1/#comment-56439</link>
		<dc:creator>Hillel</dc:creator>
		<pubDate>Mon, 18 Feb 2008 18:54:28 +0000</pubDate>
		<guid isPermaLink="false">http://www.jacksonfish.com/blog/2008/02/11/why-web-apps-still-suck/#comment-56439</guid>
		<description>I appreciate the lessons in the basics of business. As a new business owner (and a lousy one according to you) clearly I need them. :)

That said, I believe you have a fundamental flaw in your thinking. You state at the end of your comment that the metric that &quot;really matters&quot; is which app people use more. This is broken thinking (imho). It&#039;s the age old &quot;market share is all that matters&quot; philosophy. It&#039;s true that market share is an important indicator, especially in markets where standards preclude the existence of a multitude of competitors, or infrastructure costs demand very high returns (and high scale).

But... (and this is an important but) not every product category fits those criteria. There are plenty of categories (including different types of software and web services) where having a small audience can be a profitable and economically rewarding enterprise. In fact, it&#039;s the sheer scale of the internet that is turning the market share obsession on its head. The audience on the net is so great that if you can find a smaller group of folks who fervently love your product and build a loyal relationship with them that you can monetize effectively, then you have made yourself a nice business. Is it the biggest business? Maybe not. But it could be a very profitable one. Especially if your overhead is super low.

By your logic, my favorite restaurants in Seattle &quot;suck more&quot; because they have a tiny number of customers compared to McDonald&#039;s. I guess you love your Big Macs. I mostly prefer my food made by a chefs who put care and attention to detail into every bite. (Though... I do love those McDonald&#039;s fries every once-in-awhile :) .)</description>
		<content:encoded><![CDATA[<p>I appreciate the lessons in the basics of business. As a new business owner (and a lousy one according to you) clearly I need them. <img src='http://www.jacksonfish.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>That said, I believe you have a fundamental flaw in your thinking. You state at the end of your comment that the metric that &#8220;really matters&#8221; is which app people use more. This is broken thinking (imho). It&#8217;s the age old &#8220;market share is all that matters&#8221; philosophy. It&#8217;s true that market share is an important indicator, especially in markets where standards preclude the existence of a multitude of competitors, or infrastructure costs demand very high returns (and high scale).</p>
<p>But&#8230; (and this is an important but) not every product category fits those criteria. There are plenty of categories (including different types of software and web services) where having a small audience can be a profitable and economically rewarding enterprise. In fact, it&#8217;s the sheer scale of the internet that is turning the market share obsession on its head. The audience on the net is so great that if you can find a smaller group of folks who fervently love your product and build a loyal relationship with them that you can monetize effectively, then you have made yourself a nice business. Is it the biggest business? Maybe not. But it could be a very profitable one. Especially if your overhead is super low.</p>
<p>By your logic, my favorite restaurants in Seattle &#8220;suck more&#8221; because they have a tiny number of customers compared to McDonald&#8217;s. I guess you love your Big Macs. I mostly prefer my food made by a chefs who put care and attention to detail into every bite. (Though&#8230; I do love those McDonald&#8217;s fries every once-in-awhile <img src='http://www.jacksonfish.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  .)</p>
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