Comments on: Where’s my $150?

By: James Alcasid

James Alcasid — Thu, 19 Apr 2007 15:33:49 +0000

As an independent consultant I have never been impressed by Covad technicians. I feel sorry for companies like Atlantech that often times have to fix problems from poorly trained or misinformed Covad techs. I know of at least three companies that have left Atlantech due to the service they received from Covad and Covad techs.

By: Corey Porter

Corey Porter — Wed, 24 Jan 2007 23:52:09 +0000

I had this same problem with Speakeasy getting hooked up after I moved. They’re at the mercy of both the telcos and Covad, which strikes me as a pretty rough spot to be in. You’d think, however, that a company like Speakeasy with a reputation based on good customer service would do a better job of managing things or at least keeping their customers up to date on the status of their orders. Guess not.

By: GigaOM » An unhappy broadband experience. No incumbents involved

GigaOM » An unhappy broadband experience. No incumbents involved — Wed, 24 Jan 2007 10:56:03 +0000

[...] is installed the Fishes will swim with the bandwidth… lots of it. No comments Share/Send Sphere Topic: Reporter’s Log Tags: Speakeasy,Covad [...]